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Report a FaultAll Origin Fitness and partner products are made to the highest quality and tested thoroughly. However, if you do encounter an issue or have a query regarding maintenance of your equipment, our service team are ready to help. Origin Fitness is proud to provide service through our own qualified engineers who work in partnership with an extensive network of independent engineers on behalf of the brands we supply. You can contact us via the fault reporting link or call direct 0131 526 3773 to speak to a member of our team.